Wednesday, December 7, 2011

Think, before you send

Unthinking people do foolish things all the time. But today's technology too often lets you take your faux pas "to 11", to use the line from "This is Spinal Tap".

In the U. K., a job seeker E-mailed a note and his resume to 4,000 head-hunting firms. He's "Unthinking Person #1" in this story. They each got the same note. The E-mail had the names of all recipients visible. Each recipient could tell that no effort was put into the job search.

"Unthinking Person #2" is the head-hunter who took exception to being included in the mass E-mail. He wrote an expletive-filled reply that included "it's nice to know you are taking this seriously and taking the time to make us all feel special and unique", and told the applicant that he was too stupid to get a job in banking. Further, he attacked his competitors at head-hunting firms, calling some of them obscene names. Then, he hit "Reply All".

As you can imagine, both #1 and #2 are looking for work now.

In your "Break Through the Clutter" Communication Seminar, you learn the importance of striving for Zero Defects in your messages. You learn that proof-reading is critically important. You learn to check your emotions when creating your messages. And, you learn to put the focus of your message on the other person, understanding what he or she is thinking, feeling, and doing when receiving your message. This story shows two individuals who would have benefited from putting that knowledge to use. Don't let this happen to you.

Call or E-mail today to schedule your own "Break Through the Clutter" Communication Seminar for your group or business, 913-631-2985, bkthrucomm@aol.com. You'll be a hero for doing it.