Saturday, March 21, 2009

What the...?

Mistakes really do send a message about you, and mistakes in your message really do become a distraction. That’s why it is so critical to the success of your message for it to be flawless. A Midwestern state, which shall remain nameless, mailed out the test sheet for those renewing their driver’s licenses. Instructions at the top of the sheet tells renewers to read the handbook first, tells them how to fill out the test sheet, and reminds them to bring the sheet with them when renewing in order to get their answers graded. It then states, “A passing grade is five errors orgess”. Five errors OR LESS, perhaps?

One wonders how many of these test sheets are printed and mailed out at taxpayer’s expense each month. How many other errors might be on the test sheet? Is the answer to #12 really “C”, or is that just another typo?

Spell check will not always catch your errors, but use it anyway. Take the time to review your voicemail, E-mail, and written messages BEFORE you send them. Anything you can do to make it easier for your receiver to understand what you’re talking about is in your best interests. Strive for zero defects in your communication.

Call or E-mail today to schedule a "Break Through the Clutter" Communication Seminar for your group or business, 913-631-2985, bkthrucomm@aol.com.